Rapid technological advancements are a double-edged sword for many business owners, presenting significant opportunities and potential challenges.
Adopting and integrating these new technologies is essential to remain competitive, but it requires careful navigation and a clear strategic plan for your tech stack.
Five key steps for transforming your use of business tech
There are solutions for enhancing your bookkeeping, accounting, forecasting, inventory management, project management and many other key operational areas. These apps slot perfectly into a custom tech stack that can be tailored and integrated to meet your industry’s and your business’s exact needs.
But if you’re at a loss as to where to start, it’s a good idea to step back and think in more detail about your digital strategy – and the best ways to grab the best tech opportunities.
Here are five critical steps to help you start your tech transformation:
- Assess your need for the right technologies – thinking about the relevance and impact of emerging technologies on your business operations is essential. Choose software solutions that meet a genuine need within your business model, and don’t be tempted to jump onto a tech bandwagon just because it’s ‘the latest thing’.
- Train and upskill your staff – you’ll only get the best from new software if your team knows how to use it. Invest in upskilling your employees, so they feel comfortable with these new tools and can use them effectively. It’s about reducing any ‘tech fear’ some employees may feel and showing them how it makes their job easier.
- Tighten your cybersecurity and reduce risk – the more software tools you use, the more data you’ll hold in the business. Because of this, it’s vital to protect your sensitive customer data and information from cyber threats. This means implementing robust security measures and keeping up with the latest security protocols.
- Scale up your IT infrastructure – checking that your proposed tech infrastructure can grow with the business is crucial. Any apps you use must be able to scale up as the business expands and volume and demand ramp up. With a properly thought-out tech stack, your systems can grow and scale with you as the business expands.
- Focus on the customer experience (CX) – one of the most significant benefits of going digital is the positive impact this can have on your customer experience. Digital tools help you personalise the customer journey, interact seamlessly with your customers, and use highly targeted marketing and promotional activity to reach the right audience.
Most digital transformations don’t take place overnight. Switching each area of the business over to a software solution takes time, and this can be an organic process as you find the right tools for the job. However, it does pay to have a sound strategy behind this transformation.
We can help you review your planned tech strategy and advise you on the best apps and tools to combine into your ideal business tech stack. Speak with our team today about how we can help.
